Privacy

What Personal Information Does Global Have and Why Do We Need It?

Personal information refers to information that identifies you. It is primarily collected when you first establish your relationship with Global through our account opening process; however, there may be future requests for updated information as circumstances change.

For a personal account, this information may include your name, address, contact information, date of birth, occupation, marital status, social insurance number, current financial position, investment experience, risk tolerance and intended use of your account. We are also required to directly examine certain government-issued identification to assist in addressing anti-money laundering requirements.

For corporate, trust, estate and other non-personal accounts, we may need to obtain personal information about all persons authorized to provide directions and all beneficial owners. We may also request original or notarized copies of documentation confirming the existence of the entity.

We need your personal information in order to establish your identity, meet regulatory requirements, and protect both you and Global from error and fraud. Most importantly, this information assists us in providing you with the best possible service.

How Do We Obtain Your Personal Information?

Personal information is received directly from you or from your representative with your consent.

You always have the option of not providing the personal information that is requested; however, Global may not be able to open or maintain your account or provide services to you.

How Is Your Personal Information Used?

Your personal information is used to identify you, establish and administer your accounts, execute transactions, and provide you, or your authorized representative, with account statements, tax receipts and any other information that may be requested or required to service your account.

Your information is also used in our internal business operations and is necessary in fulfilling our legal and regulatory requirements.

With Whom Is Your Personal Information Shared?

Managed fund investor confidentiality and privacy is one of Global’s fundamental principles. We will never sell or distribute your personal information to others.

However, there are circumstances where we may share your information with others outside of Global.

• Third-party service providers that Global hires to perform services on your behalf. We provide them with only the limited information necessary to provide services such as record keeping, document storage, and statement preparation and distribution. They are prohibited from using the information for any purpose other than carrying out the specific services for which they have been engaged and are not permitted to disclose this information to others.
• Your financial advisors, only where we have your written consent to do so.
• Government agencies that regulate Global and its business, including but not limited to various Provincial Securities Commissions and the Canada Revenue Agency.
• As permitted or required by law, Global may disclose personal information in response to a law, regulation, court order, subpoena, valid demand, search warrant or other legally valid request or enquiry. We may also disclose information to our accountants, auditors, agents and lawyers in connection with the enforcement or protection of our legal rights.

Where Is Your Personal Information Kept and For How Long?

Your personal information may be kept in electronic or paper format at the offices of Global or its third-party service providers. Your information may also be kept in secure off-site storage facilities.

Record retention laws and industry rules require us to keep and update personal information for as long as an account is open and services are being provided to a client. We are also required to retain information for as long as legally necessary after a relationship ends in order to respond to any issue that may arise at a later date.

How Is Your Information Protected?

Managed fund investor confidentiality and privacy is fundamental to the way we do business at Global. Our internal code of ethics requires all employees to maintain client confidentiality, and each year our employees are required to certify in writing that they will comply with these high standards.

Policies, procedures, guidelines and safeguards have been put in place to ensure your personal information is protected. Our employees and service providers have access to your information only as necessary to perform their duties in servicing you.

Global maintains high standards of information security in order to prevent unauthorized access to your personal information. Most of your personal information is in the form of account documentation and transaction records, which are protected by physical locks, computer passwords and restricted access to only those who need the information to service your needs quickly, completely and accurately.

What Privacy Rights Do You Have?

Upon request, we will provide you with access to your personal information. In addition, we may provide you with a list of third parties to whom your information was provided, where applicable.

Global encourages you to review any information received from us or our service providers on a regular basis and to contact us to correct inaccurate, incomplete or outdated information.

You may withdraw your consent for the use of your personal information by notifying Global in writing of your intention to do so. Legal and other requirements may prevent you from withdrawing consent. In addition, your decision to withdraw consent may mean that Global is no longer able to open or maintain your account or provide services.

Contact Information